Plaza Kia Customer Reviews

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1took2many Amazing dealership, Hamed and Ash helped me get my Kia stinger and the experience was like no other. They weren't pushy, were very professional and most of all worked with me to get me a fair price. 5/5

Jermaine Johnson
I just received my new suv called the Telluride and I wanted to say that I had a great experience. Fantastic customer service from sales Rep Hamed Gholamzadeh. He was very patience with me and didn't rush me but understand what my needs were. I really think he should be promoted to be the branch Manager. He was friendly and helpful. He got me into the right SUV for me and my family. Fantastic customer service from the Financial Manager, He made things go so seamlessly. Never any surprises or hidden costs. I recommend this branch.

Jaki Rembon In the last ten years I changed the car three times. I talked with more than ten car dealers. sincere, courteous and professional car sales man - Reza Shirazi. thanks Plaza Kia

Amir Saeedi I am strangely satisfied to bought my car from Plaza Kia - very happy with my sales team and also special thanks to my sales rep Reza and finance manager Allan Riahi - I definitely want to recommend this dealership to everyone

Jay Ichelson The staff at Plaza Kia of Richmond Hill went above and beyond to help me. When I started having issues with my old car, they not only fixed the issue but were able to help me get the car of my dreams. The team was honest, respectful and actually cared about me being happy with what I drive. I highly recommend Plaza Kia.

Mustafa Karademir Hı I don't want to buy a new car. I and my wife only want to look Kia's Different kind of car. We met kindly, friendly And honest seller who named Reza. Finally he sold to us a Sedona. I and my children are very happy now. We think everybody who think new car have to introduce to him. Thank you Reza thank you Kia

Meaghan Martindale All of the staff are amazing. Huge shout out to Adam Stein, amazing customer service and takes great care of us and our car.

Steve Bird Ash, Adam and the whole team at Plaza Kia are amazing. Great customer service both in sales and service . If you want a great experience ask for one of these guys when you go in.

Helen Lee I used to go to Yonge and Steeles and had a terrible experience with the service department however, I came to the new location and they really redeemed themselves. I came for an issue with my car which was still under warranty and Brian was a great help. So much better than the previous location!

Aida Ansari I got a Kia Forte from plaza kia. They helped me with choosing the right car. Staff were very nice. I'll go back when I wanna upgrade my car.

Lackey-a Sim The best dealership, so perfect team. Reza sales person perfect man . I recommend this Dealership and Reza (salesperson). Thank you team.

SpeakMyName Awesome place! Friendly people!

Neil Skelding Ash and Graham were the ultimate professionals. Nothing but great things to say about the whole experience. Second vehicle with Plaza and who knows....maybe a third coming soon.

Alireza Farsijani I bought a car from this location yesterday. Reza Shirazi (sales officer) helped me to find a good car . He was very helpful.

Lili Shamse Typically, I'm not one to write reviews but in this case I felt I should. I am in sales and know exactly what makes the difference between a good or not so good salesperson. My husband and I met Reza when we went shopping for a new car (which is very stressful and time consuming). Reza was very helpful and had good knowledge of the car features and had to manage both of our sets of questions. He never pushed us for the sale. I consider myself a tough negotiator and I must say Reza was fair and I never felt that Reza was trying to force me into a purchase. He let us review all information and come to a decision on our own without interference. I would use Reza again and would recommend anyone to deal with him.

Greg James I usually service my car here and so far it has been easy to make appointments, the staff are friendy, they offer free car washes with service, and have a nice customer lounge. Recommended.

Ariel Molina I just bought a new car here in Kia Richmond Hill. They're service here is great when ever I come here for services. When I was choosing for a new vehicle Brent help me out with everything I need to know, show me a couple cars before deciding which car I pick. He is great at his job and very considerate.

Howard Berg If I could give a higher rating I would! Leadership starts from the top and Adam Stein (Fixed Operations Manager) is phenomenal with his customer service. Danielle in the service department is also excellent. I have never had an issue getting an appointment when needed. I urge those that have never had a good experience with buying a car or from a service department, go in and talk to them. They are changing the industry! Great job Adam and the team at Plaza Kia.

David Shama A few days ago while driving her 2017 Kia Soul on the DVP my daughter had an unnerving situation happen. The glass of the sunroof exploded for no known reason and she was covered in glass particles. The incident and noise was frightening, but fortunately she managed to keep her car under control. When she was able to stop the car and regain her composure she called me to ask what she should do. I instructed her to drive to Plaza Kia where we had bought the car and to get direction from them, which she did. I must complement the Plaza Kia Team for being true professionals in the manner they handled this situation under the direction of Ash Ajhani the General Sales Manager. Although, I researched the incident on the web and found out that exploding glass sunroofs have recently been happening with most brands of cars, the difference was how the cases were being handled by different dealers. Fortunately, in our case, Plaza Kia stepped up to the plate as a professional and responsible dealer by immediately taking the car in and arranging a loaner vehicle for my daughter. Two days later, my daughter's Kia Soul was returned to her with a new Sunroof at 'No Charge' and a full complementary detailing of her car. Now, this is what should be expected from a 'Top Notch' dealer and a Top Notch team with Brian (Service Manager) and headed by Ash (General Sales Manager). Keep up the great work Plaza Kia, we bought 2 Kia Souls from you and will continue to do business with you as well as to recommend you to all. Thank you from the Shama family. There should be a 6 Stars rating for Plaza Kia instead of 5.

Jodi DePass Our family has been totally impressed with Plaza Kia's service. Danielle, is extremely customer service oriented and always tries accomodate any emergencies that may come up. Adam Stein, Fixed Operations Manager is customer service saavy and a pleasure to deal with. We have been driving Kia's since 2003, and will continue to support this amazing dealership. I highly recommend checking them out before buying a Kia anywhere else.

Rose P. I bought my Kia Sedona just over a year ago, in the past year I have taken it to the Service Department twice for regular maintenance. Being a first time client my sales experience was very easy and stress free. When I have brought my Sedona in for service the department has been so pleasant to deal with. It is hard to find good customer service these days. So, I decided to write a review to let you know this dealership wants you as their customer, treats you with respect, keeps you up to date with everything without having to ask. I am very happy with the service from Plaza Plaza Kia.

Adib Eider They are professional and polite .Thank you Ash and Allan, also special thanks to Brent.

Lori Kia Soul is a supurb car!!! This is my second one. Mike, Ash, Allen and Team are terrific. Highly recommend them. Excellent service in dealership and garage!

Hannah L Thanks so much for all your help Carl and Hamed! Excellent service! And a Great Experience!!

Orhan Can Ozalp I was very pleased with the service I received at Kia Plaza, starting from the time I contacted with Brandon to the time I finalized the deal with Allan. They were very helpful throughout the whole process.

Michelle Ainsworth I was so impressed by the service I received from Ash, manager. I was displeased with a previous purchase and experience at this dealership from a former employee and Ash went above and beyond to ensure that I was provided with the proper supports to rectify the situation. He listened to my concerns and validated and acknowledged them. He then did everything in his power to fix the situation. He took the time to clearly explain the process to me as buying a vehicle can be confusing and overwhelming. He treated me with respect and it was clear that he really did care about me as a customer. I went from being a very upset and displeased customer to a very happy and satisfied one. It takes a top quality business to truly care about their customers and genuinely try to make their negative experience into a postlitive one. Thank you Ash and your team for your hard work and dedication! I'm so excited about my new sportage and I know it's going to give my family and I years of happiness and great memories.

Alexius D'Cruze Best service ever. Thank you KIA Plaza for a great experience. Your cars rock! Ash & Graham - thank you. KIA is a national partner of Special Olympics Canada - thank you for all that you do for people with an intellectual disability.

Karen Lester Kia was very helpful and made the car buying experience really good. They were friendly and answered all my questions. I would definitely recommend Kia Plaza.

Aby Lapchik Tub Carl and Ash from Plaza Kia gave me a really good service all the way. Thanks for the service and great deal Regards Aby

John Moyer I called Plaza Kia yesterday requesting to meet with a salesperson. They immediately brought Carl on the line and set an appointment for after work. Carl was very prompt in meeting me and was already prepared with a car recommendation based on the information I had provided him about my situation and what I'm looking for in a car. I tested an Optima Hybrid which is a truly amazing car. Carl spoke with Allan and worked up a deal within a very short period of time. Both Carl and Allan answered all my questions and clearly explained all aspects of the process. I am meeting Carl and Allan again tomorrow at Plaza Kia to finalize some of the paperwork. I will expand upon my review as I complete the new car purchase process. So far I am very impressed with the service from Carl and Allan. I will definately encourage my friends to visit Carl and Allan when shopping for a new car. I visited Carl and Allan today at Plaza Kia. We finished the paperwork and I'll be picking the car up on Tuesday. My appointment with Allan was scheduled for 11am and he was ready as soon as I walked in the door. Allan carefully reviewed all the loan details and payment information. We also reviewed the warranty documentation. This is by far the best warranty I've ever seen on a new car. For anyone who is thinking about checking out a Kia but is worried about a negative equity situation I highly recommend you visit Plaza Kia and speak with Allan. I've never encountered a financial specialist with his level of expertise. Once I arrived home today I did the insurance paperwork and called Carl with a question and he quickly verified all the information I needed. I picked up my Kia Optima EX Hybrid today. Carl and Allan where great as usual. Carl went over all the features of the car and how to use them. Secretly I had already read the user manual cover to cover and watched numerous YouTube videos on the car. Once I got behind the wheel and started driving it...Wow what a car. I moved from a 2015 Chrysler 300 S into this car. It is a totally different driving experience, but in a good way. It's is very smooth and quiet. I recommend that anyone who buys a car like this to read up on hypermile techniques. You want to use the battery pack, regenerative braking and momentum to your advantage in a car like this. This car isn't my old 300 and if I drive it like a 300 I would not be able to take full advantage of the potential energy savings. I'm taking the time to learn proper hybrid driving techniques and so should anyone who buys a hybrid. I've always moved my old plates from car to car but this one gets green plates. It is very cool to have green plates. If you are in the market for a good deal on an environment friendly car please visit Carl at Plaza Kia and tell him you saw John's review on Google.

Jodi Schatzky The service was very good and the sales team was very helpful! This is my second Kia and I wouldn't buy anything else!

Justin Whenever I bring my car in for service, the staff is always extremely helpful and honest with the required work. Highly recommended!



Plaza Kia

9144 Yonge Street
Directions Richmond Hill, ON L4C 3C2

  • Sales: 18887285302
  • Service: 1 888-752-7302
  • Parts: 1 888-752-7302


  • Monday 9:00AM-9:00PM
  • Tuesday 9:00AM-9:00PM
  • Wednesday 9:00AM-9:00PM
  • Thursday 9:00AM-9:00PM
  • Friday 9:00AM-6:00PM
  • Saturday 9:00AM-6:00PM
  • Sunday Closed